Frequently Asked Questions
Offer & Reward Issues
Offers are verified by advertisers. Your reward may fail if the app was previously installed, a VPN was used, required steps were incomplete, or the task was not completed within the time limit. Verification can take up to 72 hours.
Please wait up to 72 hours for verification. If the reward is still not credited after that, contact support with the offer name, screenshot of completion, and date & time of completion.
No. Once an offer expires, it cannot be attempted again on the same device.
No. Using a VPN may cause tracking failure and reward rejection.
Withdrawals
Please check the Wallet section in the app for the latest minimum requirement.
Most withdrawals are processed within minutes. In rare cases it may take up to 24 hours.
Withdrawals may take longer due to verification checks, incorrect payment details, high withdrawal volume, or security reviews for suspicious activity.
Common reasons include incorrect payout details, name mismatch, policy violations, or multiple accounts detected.
Account & Security
Accounts may be restricted for using multiple accounts, VPN/emulator usage, fake referrals, or suspicious activity.
No. Only one account per user/device is allowed. Multiple accounts may lead to suspension.
Referrals
Referral rewards are credited only after your friend signs up using your code and completes the required tasks. Rewards may take up to 24 hours after task completion.
No. Self-referrals will result in account suspension.